Terms and Conditions

Last updated: January 2026

These Terms and Conditions apply to all purchases made through cozykidstore.com. By using our website and placing an order, you agree to the terms below.

1. Business information

Store name: CozyKidStore
Website: cozykidstore.com
Support email: Support@cozykidstore.com
Business location: Netherlands

We sell to customers in Australia.

2. Products

All product descriptions, images, and prices are provided as accurately as possible.
Colors and appearance may vary slightly due to screen settings and lighting.
We reserve the right to update or discontinue products at any time.

3. Orders

Placing an order means you agree to purchase the selected products at the displayed price.
We may cancel or refuse orders if stock is unavailable, payment fails, or fraud is suspected.
You will receive an order confirmation by email after purchase.

4. Pricing and currency

All prices are displayed in Australian Dollars (AUD) unless stated otherwise.
Prices may change without notice.
Shipping costs are shown at checkout.

5. Shipping

We ship internationally to Australia.
Estimated delivery times are provided on the website but are not guaranteed.
Delays caused by customs, carriers, or external factors are outside our control.

6. Returns and refunds

We comply with Australian Consumer Law.
You are entitled to a replacement or refund if a product is faulty, damaged, or not as described.
Change of mind returns are handled according to our Refund Policy.

7. Consumer guarantees

Under Australian Consumer Law, our products come with guarantees that cannot be excluded.
You have the right to a repair, replacement, or refund for major failures.
These rights apply regardless of any store policy.

8. Liability

We are not responsible for indirect or consequential losses.
Our liability is limited to the maximum extent permitted by law.

9. Intellectual property

All website content, images, and branding belong to CozyKidStore.
You may not copy or use our content without written permission.

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Governing law

These terms are governed by the laws of the Netherlands, while Australian Consumer Law rights remain fully protected for Australian customers.

12. Contact

If you have questions about these Terms and Conditions, contact:
Support@cozykidstore.com